Data Protection Policy

12h Baje's Privacy Policy
Your Data, Our Responsibility

We believe protecting your personal information is one of our most important responsibilities. This Privacy Policy clearly sets out what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
SSL
Encryption protection
0
Sale of Data to Third Parties
24/7
Security Monitoring
100%
Data Transparency

Our Core Privacy Principles

How Your Data Stays Safe at 12h Baje

End-to-End Encryption

All your personal and financial information is protected with 256-bit SSL encryption. No hacker or third party can access or read this data.

You are in control of your data

You can view, update, or delete your stored information at any time. We take no action with your data without your consent.

Data Is Never Sold

Your personal data is never sold to advertisers or third parties. Our business model does not rely on selling user information.

Secure Data Storage

Your data is stored on highly secure servers, with regular backups and security audits carried out to keep your information protected at all times.

Suspicious Activity Detection

Our system monitors for suspicious logins or access attempts 24/7. You will be notified immediately if any unusual activity is detected.

Transparent data usage policy

This policy clearly states what data we collect and why. There are no hidden agendas — we operate with full transparency.

1. Introduction

12h Baje (Website: 12hbaje.bet) is a trusted online gaming and Sports Betting platform for bettors in Bangladesh. We believe protecting your privacy is a fundamental right — one we never compromise on.

This Privacy Policy explains 12h Bajewhat information is collected when you register or use our platform, how that information is used and protected, and what rights you have in relation to it. By using our platform, you are considered to have accepted this Privacy Policy.

This policy applies only to 12h Baje-'s platform and services. Third-party websites or services are governed by their own privacy policies.

2. What Data We Collect

12h Baje Three types of information are collected — what you provide directly, what is automatically gathered during your use of the service, and what is received through third parties.

Directly provided information

  • Full Name, Date of Birth & Gender
  • Email Address & Mobile Number
  • Current & Permanent Address
  • National ID (NID) number or passport details (for KYC verification)
  • Payment method details (bKash, Nagad, Rocket number)
  • Username and password provided at the time of account registration

Automatically Collected Information

  • IP address & device identification information
  • Browser type & operating system
  • Platform login times & session information
  • Betting & Gaming History
  • Transaction History & Amounts
  • Information Collected via Cookies & Tracking Pixels
Data Type Reason for Collection Required?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Email & phone number Communication & security verification Yes
NID / Passport KYC legal compliance Before Withdrawal
Payment Information Transaction Processing Yes
IP Address Security & Fraud Prevention Automatic
Betting history Service Improvement & Responsible Gaming Automatic

3. Why We Collect Your Information

12h BajeThere are specific and lawful reasons behind every piece of information we collect. We never collect data unnecessarily.

  • Account Management: To create, manage, and secure your account.
  • Service Delivery: To deliver betting, gaming, and transaction services smoothly.
  • Legal Compliance: To meet KYC, AML (Anti-Money Laundering), and other legal obligations.
  • Fraud Prevention: To detect fraudulent activity and multiple accounts.
  • Customer Support: To resolve your issues and answer your questions.
  • Service Improvement: To analyze usage patterns and deliver a better experience.
  • Responsible Gaming: To identify signs of gaming addiction and provide timely support.

4. How Your Information Is Used

In every use of your data, we follow a data minimisation principle — meaning we only use what is strictly necessary.

  • Your information is used for two-factor authentication to ensure secure access to your account.
  • Payment information is used solely to process deposits and withdrawals.
  • Promotions and bonus offers may be customised based on your preferences and betting history.
  • Your email address and phone number are used to send system updates, security alerts, and important notifications.
  • You can opt out of marketing communications at any time.

Your password is never stored in plain text. Advanced hashing algorithms are used to keep your password encrypted, which 12h Bajestaff cannot view either.

5. Who We Share Your Data With

12h Baje Your data is never sold or shared with advertisers or unrelated third parties. It may only be shared in the limited circumstances outlined below:

Service Partners

Only the minimum necessary data is shared with trusted partners who support payment processing, technology services, and customer support. These partners are contractually bound to uphold the same privacy standards we follow.

Legal authorities

Relevant information may be disclosed to authorities when required by court order, government directive, or legal obligation — and only to the extent legally necessary.

Fraud prevention agencies

In cases involving money laundering or serious fraud, relevant information may be shared with financial intelligence agencies.

6. Cookie Policy

12h Bajewebsite uses cookies — small text files stored in your browser that help us improve the quality of our service.

Cookies We Use

  • Essential Cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
  • Functional Cookies: Used to remember your language preferences and layout settings.
  • Analytics Cookies: Used to understand how many users visit each page and how long they stay.
  • Marketing Cookies: Used to show relevant notifications based on your preferences. You can turn these off at any time.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working properly.

7. Data Retention Period

We do not retain data longer than necessary. Different retention periods apply depending on the type of information:

  • Account information: Up to 5 years after account closure (as required by law).
  • Transaction Records: 7 years from the date of the last transaction (in compliance with financial regulatory requirements).
  • KYC Documents: Retained for up to 5 years after account closure.
  • Customer Support Communications: 3 years from the date of last contact.
  • Log Files & Technical Data: Automatically deleted after 90 days.
  • Marketing Preferences: Deactivated immediately upon opt-out.

Once the retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you.

8. Your Rights

12h Baje-'s Privacy Policy grants you several important rights, all of which we fully respect and uphold.

1
Right of Access

You can request a copy of all personal data we hold about you.

2
Right to Rectification

You can request that we correct any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your data, provided there are no legal obligations requiring us to retain it.

4
Right to Restrict Processing

You may request that your data be used only for specific, limited purposes.

5
Right to Data Portability

You may request your data in a structured format and have it transferred to another service.

6
Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise any of the rights listed above, please contact us support@12hbaje.bet Email us at the address provided. We will process your request within 30 business days.

9. Children's Privacy

12h Baje Strictly for users aged 18 and above. We do not collect information from or provide services to anyone under 18.

Age is verified at registration, and age confirmation is mandatory during the KYC process. If an underage account is identified, it will be suspended immediately and all associated data will be deleted.

If you believe a minor is using our platform, please contact us immediately support@12hbaje.betto let us know.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If any significant changes are made:

  • A notice will be posted on the website.
  • Registered users will be notified by email.
  • The date of the change will be clearly displayed at the top of the page.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: support@12hbaje.bet
  • Subject: Write "Privacy Request" in the subject line
  • Response Time: Within 30 business days

Your privacy matters deeply to us. 12h BajeYour trust in us is our most valuable asset, and we are always committed to protecting it.

A Safe & Trusted Platform

Your data is secure — get started now

Your personal information is completely secure at 12h Baje. Register today under our strict Privacy Policy and enjoy betting with full peace of mind.

For users 18+. Please practice responsible gaming.

বাংলা